Hi Lawrence,
It sounds as if this resembles the situation you had back in March 2013,
where you first tried installing the Guide 9 update, which didn't work :
http://groups.yahoo.com/neo/groups/guide-user/conversations/messages/9382
...so you copied everything from another machine, which _did_ work :
http://groups.yahoo.com/neo/groups/guide-user/conversations/messages/9386
Does the problem look similar?
To make sure, I'd suggest you e-mail me the 'startup.mar' file from
the afflicted laptop. You may recall that was one of the key signs: the
'startup.mar' file was only partly written out.
_After_ doing that (I'd appreciate this, as it may give me some diagnostic
info), I'd suggest that you back up the contents of your Guide folder
(just the stuff _in_ that folder; you don't have to back up the folders
underneath it), and then apply the latest Guide _8_ software from
http://www.projectpluto.com/update8.htm
This may fix the problem; applying the update seems to fix a fair
number of odd, undiagnosable errors. If you're feeling brave, you can
then try applying the 'guide8_9.zip' update to give Guide 8 the current
Guide 9 software. This is provided at
http://www.projectpluto.com/new.htm
Quite a few people are doing this, without (to my knowledge) any
issues. This update includes several bug fixes, along with a good list
of new features, so I'd recommend giving it a try.
-- Bill
On 01/10/2014 02:57 PM, Lawrence wrote:
> It's been fine until yesterday at the telescope. Suddenly Guide refused
> to start, just like it did several months back. I haven't done anything
> to the laptop so I am at a loss to know what has gone wrong this time.
> When clicked (double-clicked) the cursor appears to start 'running' for
> a few seconds and then stops. No sign of activity within the task
> manager. Any advice would be welcome.
>
> Lawrence Harris
>
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