I too ordered with a credit card from the UK and had no issues. I wonder if
there may be a problem with non-English locales for those that fail?

Owen

-----Original Message-----
From: guide-user@yahoogroups.com [mailto:guide-user@yahoogroups.com] On
Behalf Of Denis
Sent: 14 November 2011 12:23 AM
To: guide-user@yahoogroups.com
Subject: Re: [guide-user] Guide 9 ordering transaction declined

I do not doubt your abilities and I am sure you have ordered on line before.
I simply tried to eliminate the obvious and often common mistakes seen in
filling forms. It may not have worked in your case but others are fine with
their attempt. Bill needs to track where the errors occur in the process.
Right now It could be in the form submission or how it confirms credit cards
on line. This is a new order procedure for Bill. Minor errors are expected
and with patience it will get resolved.

Denis

On 13/11/2011 12:41 PM, Arturo R Montesinos wrote:
> Believe us. We know how to order online. It doesn't work. :)
>
>
> El 13/11/11 19:55, Denis escribió:
>> MC worked from Canada without problems. Check the data/address carefully
>> before "submit". Your billing address should be the one on your credit
>> card while shipping could be different. In addition, be careful entering
>> expiry date as it is not always as you see on the card, "mmyy" for Guide
>> 8 instead of "mm/yy" as often seen on cards.
>
>
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