Hi Bil - and everyone

I 'solved' the problem after already having done many of the suggestions (before seeing these posts). What eventually fixed it was simply copying my Guide directory files from a different computer! My main home computer is the 64-bit and was suddenly showing this strange fault. I also have a 32-bit OS version on the same laptop and this was also showing the same fault. I then realised that I had made both Guide installations use the same directory - hence that was why both showed the same fault - though it doesn't explain the fault itself.

My observatory laptop also has Guide running - and was fine, so I did the copy and all is now well.

Maybe we shall never know! I believe that one of the best 'fixes' is as was suggested - do a complete reinstall. This does frustrate the 'fix it' in me though!

Lawrence

--- In guide-user@yahoogroups.com, Bill J Gray <pluto@...> wrote:
>
> Hi Lawrence, all,
>
> I've been hearing a bit about these mysterious crashes of late,
> and still have no real idea why it happens. Two clues:
>
> (1) In at least some cases, the 'startup.mar' file is very short,
> missing most of the data that ought to be there. I therefore ask
> that if anyone sees this misbehavior, please send me your 'startup.mar'
> file.
>
> (2) In at least some cases, the trouble started when the computer
> was shut down with Guide still running. Lawrence, is it possible that
> happened in your case?
>
> I would recommend trying two things. First, get the current 'in
> testing' version of Guide from
>
> http://www.projectpluto.com/new.htm
>
> UnZIP it in your Guide folder. That may fix the problem, if it's
> in a corrupted file that gets replaced in the update.
>
> If it fails, there's another thing you could try: copy the file
> 'factory.mar' to 'startup.mar'. That should have the effect of setting
> you back to factory defaults. (Of course, please send me your current
> 'startup.mar' _before_ doing this!)
>
> Guide will probably ask for the Guide CD-ROM in this case, since
> it'll be reset sufficiently to not realize that you've already installed
> to hard drive. Just put the disk in the drive, and all should be well.
>
> I'd very much like to know what results you get from this, and which
> (if any) of these suggestions actually works. The mystery crashes are
> the worst bug currently outstanding, and I'd really like to vanquish it.
>
> -- Bill
>
> Lawrence Harris wrote:
> > Suddenly today, neither Guide installation on my laptop will run. I have a
> > 64-bit OS and a 32-bit OS (the latter for astro observatory use). On the first
> > run this morning the screen fails to display the legend data and is semi-frozen.
> > Can't click anywhere. The only clue is the error message in the 32-bit version
> > saying Guide msc failure (or similar?). Menu items still selectable but nothing
> > actually happens.
> >
> > Any thoughts anyone? [please!!]
> >
> > Lawrence Harris
> >
> >
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