--- In guide-user@yahoogroups.com, "Riccardo" <paprika@i...> wrote:

> Hi folks
> I have got a problem with Guide8 fully installed on the hard disk of
> my Notebook (Acer Travelmate).
> Randomly, every few months, perhaps depending on how often I use it,
> Guide couldn't start and Win98SE displayed a message nearly like
> this: "Fatal error; if it keeps on, please contact your software
> supplier."
> RAM is as large as 192 kB, the hard disk has 3 GB free and CPU has a
> Pentium II 300 kHz inside.
> All the times I have patiently erased the directory and reinstalled
> all the files including the last up-to-date on the Project Pluto web
> pages.
> Any idea?
> Sincerely
> Riccardo Papini

hi Riccardo,

Once you do get this error, does it happen repeatedly until you
reinstall? Have you tried updating the graphics driver on your Acer?
Also, I'd run a scan disk to make sure all area in your hard disk is
still up to snuff.

--mark