Re: [guide-user] Can't open Guide

Kevin Cooper Jan 2, 2004

Hi Truman,

I too have had this happen. I am also using Windows 98, second edition.
Have you tried completely deleting the guide folder and doing a
re-install? This was how I cleared the problem. Nothing else would work.

Thanks for acknowledging my help,

Kevin Cooper

Truman Kohman wrote:

>Guide Users,
> Guide 8 was working fine on my PC (Windows 98, Adelphia cable Internet
>connection) until just a few days ago. Suddenly, each time I try to run
>Guide8.exe I get an error message:
>"The program has performed an illegal operation and will be shut down. ...
>If the problem persists contact the program vendor. ... Details: GUIDE#
>caused an invalid page fault in module GUIDE#.EXE at ...".
> This happens whether I use Guide8.exe from my hard disk, from the Guide
>8.0 CD-ROM, or from the downloaded version of 2003 Sep 19. It also happens
>with Guide7.exe from my hard disk or the Guide 7.0 CD-ROM, or Guide6.exe
>from the Guide 7.0 CD-ROM.
> Because it occurs with all versions of Guide, the trouble must be in
>my computer. But where can it be? What should I look for? Any
>suggestions?
> By the way, thanks to Kevin Cooper, who provided the solution to my
>problem with green "non-stars".
> Truman
>
>Truman P. Kohman, Departments of Chemistry and Physics
>Carnegie-Mellon University, Pittsburgh, PA 15213 USA
>Phone: 412/279-6056 Fax(CMU): 412/681-0648 Internet:
>tk11@... (best for correspondence, ASCII documents),
>tpkohman@... (best for images, coded attachments, etc.)
>
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