lone_scope2000 Aug 14, 2003
--- In guide-user@yahoogroups.com, Bill J Gray <pluto@p...> wrote:
> Hi Dave, Ketil,
>
> Yikes! People _do_ occasionally get into problems that require
> uninstalling, then re-installing Guide. But none of them (as far
> as I know) have required re-installing Windows.
>
> That _is_ regrettably necessary, sometimes, with other
> software. Something will happen to corrupt the system registry or
> to replace DLLs with a newer or older version, leading to "DLL
> hell". Guide doesn't do much with the system registry or system
> files, so it's relatively immune from such oddities.
>
> Dave, a couple of things to check before uninstalling or
> reinstalling things: first, make sure the first Guide CD is in
> the CD drive. If you run Guide with nothing installed to the hard
> drive, and without a Guide CD in the CD drive, you are supposed
> to get a polite message telling you that Guide needs a CD. But
> some people have found that this doesn't happen. (I still haven't
> figured out how!)
>
> Also, you should probably grab the current version of the
> software:
>
> http://www.projectpluto.com/update8.htm
>
> I would recommend doing this anyway, even if Guide were working
> perfectly, because a _lot_ of interesting things have been added
> to the updates. But it's also common for "strange, unreproducible
> bugs" to vanish when an update is applied. Sometimes a corrupted
> file is replaced by one from the update. Other times, a bug
> present in the original software got fixed at some point in the new
> software.
>
> -- Bill