I I'm in the "a" group, so I'll receive the CD with the "wrong" GUIDE.exe file.
No matter, I've downloaded the right one and I will change the wrong one with this, so don't worry and don't
send me the replacement CD.
By

Andrea

Andrea Pelloni

----- Original Message -----
From: Kevin Cooper <kjcooper@...>
To: <guide-user@yahoogroups.com>
Sent: Monday, January 28, 2002 7:15 AM
Subject: Re: [guide-user] Major problem in Guide 8/solution


> Bill J Gray wrote:
>
> > Hi folks,
> >
> > The CDs and manuals arrived here on Wednesday, and I've already
> > shipped about 200 copies. (The folks to whom copies were shipped know
> >
> > who they are; I've sent "your order is shipped" e-mails to them.)
> > That's the good news. Here's the bad:
> >
> > Yesterday and today, I've gotten a few e-mails about a serious
> > problem. On a lot of systems, the "Install to Hard Drive" option
> > (to load part or all of the two CDs to the hard drive) fails. You
> > get a brief click or two from the CD-ROM drive, but nothing
> > actually gets copied. I'm beginning to suspect that "a lot of
> > systems" is going to translate into "virtually all of them."
> >
> > This one is entirely my fault, the result of changing a file a
> > day or so before sending the master disks into the factory to be
> > replicated. It did (of course) work just fine on my system...
> >
> > Exactly how to deal with this depends on if (a) you've got Guide
> > 8 or received an e-mail saying it's been sent to you, or (b) you
> > haven't received such an e-mail yet.
> >
> > Those in category (a) can fix this by downloading this file (about
> >
> > 450 KBytes):
> >
> > http://www.projectpluto.com/guide8.zip
> >
> > and unZIPping it in your Guide directory.
> >
> > If this is unacceptable to you, please let me know. I will be
> > getting replacement "Disk 1" CDs pressed and can send one to you when
> > the time comes. (Be aware that it won't provide you with anything
> > improvement over what the update8.zip file gives. Either way, the
> > bug is fixed.)
> >
> > For those in category (b), those to whom Guide has not been
> > shipped
> > yet, have a choice. I am suspending shipping until I get replacement
> >
> > disks. If you'd rather not wait, please let me know; I can send you
> >
> > what I've got right now, and you can apply 'update8.zip' and be up
> > and
> > running. (There's nothing wrong with this option; it does mean
> > you'll
> > have to get the file, but I know most of you will be downloading
> > updated
> > software from time to time anyway.)
> >
> > As to when I'll have replacement disks: it will probably be one
> > to
> > three weeks. I'll give you a more exact idea tomorrow, when the
> > folks
> > at the disk manufacturing company get into their offices and I can get
> >
> > some scheduling data. (Once I have that data, I'll be e-mailing
> > everybody, in both categories (a) and (b).)
> >
> > My apologies for this trouble. Guide 8 underwent considerably
> > more
> > beta-testing than any previous version, and I really thought it would
> >
> > be impossible for anything major to slip by... and, had I refrained
> > from altering the file, this would indeed have been the case.
> >
> > -- Bill
> >
> >
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