Re: [guide-user] Major problem in Guide 8/solution

Berthold Hamburger Jan 27, 2002

Bill,

As long time guide user I am wondering why I did not get an upgrade
notice. :-((

Please let me know how to upgrade to guide 8.

thanks

Berthold

On Sun, 27 Jan 2002 12:36:18 -0500, you wrote:

>Hi folks,
>
> The CDs and manuals arrived here on Wednesday, and I've already
>shipped about 200 copies. (The folks to whom copies were shipped know
>who they are; I've sent "your order is shipped" e-mails to them.)
>That's the good news. Here's the bad:
>
> Yesterday and today, I've gotten a few e-mails about a serious
>problem. On a lot of systems, the "Install to Hard Drive" option
>(to load part or all of the two CDs to the hard drive) fails. You
>get a brief click or two from the CD-ROM drive, but nothing
>actually gets copied. I'm beginning to suspect that "a lot of
>systems" is going to translate into "virtually all of them."
>
> This one is entirely my fault, the result of changing a file a
>day or so before sending the master disks into the factory to be
>replicated. It did (of course) work just fine on my system...
>
> Exactly how to deal with this depends on if (a) you've got Guide
>8 or received an e-mail saying it's been sent to you, or (b) you
>haven't received such an e-mail yet.
>
> Those in category (a) can fix this by downloading this file (about
>450 KBytes):
>
>http://www.projectpluto.com/guide8.zip
>
> and unZIPping it in your Guide directory.
>
> If this is unacceptable to you, please let me know. I will be
>getting replacement "Disk 1" CDs pressed and can send one to you when
>the time comes. (Be aware that it won't provide you with anything
>improvement over what the update8.zip file gives. Either way, the
>bug is fixed.)
>
> For those in category (b), those to whom Guide has not been shipped
>yet, have a choice. I am suspending shipping until I get replacement
>disks. If you'd rather not wait, please let me know; I can send you
>what I've got right now, and you can apply 'update8.zip' and be up and
>running. (There's nothing wrong with this option; it does mean you'll
>have to get the file, but I know most of you will be downloading updated
>software from time to time anyway.)
>
> As to when I'll have replacement disks: it will probably be one to
>three weeks. I'll give you a more exact idea tomorrow, when the folks
>at the disk manufacturing company get into their offices and I can get
>some scheduling data. (Once I have that data, I'll be e-mailing
>everybody, in both categories (a) and (b).)
>
> My apologies for this trouble. Guide 8 underwent considerably more
>beta-testing than any previous version, and I really thought it would
>be impossible for anything major to slip by... and, had I refrained
>from altering the file, this would indeed have been the case.
>
>-- Bill
>
>
>
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-------------------
Berthold Hamburger - Cellist/Spain
Email: b-hamburger@...
Homepage: http://www.geocities.com/beastro.geo
Astrophotography: http://www.geocities.com/beastro.geo/astrophoto/aphoto.htm